EFFECTIVE OCTOBER 4, 2026

Acceptable use policy

RoadPlan is designed to help professional drivers plan and review trips. Use it lawfully, safely and respectfully.

Plan while parked. Check RoadPlan’s estimates against your ELD, posted restrictions, carrier requirements and actual conditions. Keep your account and other people’s information secure.

Safe and lawful operation

Do not enter or edit trip information, review complex reports, upload photos or make load adjustments while driving. Pull over safely before interacting with those tools.
Use voice navigation only when lawful and safe. Do not follow a direction that conflicts with signs, road closures, truck restrictions, emergency instructions or your judgment.
Do not use RoadPlan to evade hours-of-service limits, conceal unsafe equipment or load conditions, falsify records or encourage unlawful driving.
Confirm truck dimensions, weights, fuel needs, parking, road access and appointments. RoadPlan is a planning aid and does not replace your ELD, certified scale measurements, carrier procedures or required inspections.

Account and data responsibilities

Provide accurate registration information, protect passwords and recovery codes, and use accounts you are authorized to access. Do not impersonate another person, attempt to access another driver’s trips or use someone else’s payment information without permission.

Only upload or share data, photos and documents that you have permission to use. Avoid including unnecessary personal, financial or confidential carrier/customer information in feedback, screenshots and exported trips. Do not submit passwords, recovery codes or full payment-card numbers.

Prohibited activity

Unlawful, fraudulent, threatening, harassing, discriminatory or exploitative activity, including infringement of privacy or intellectual-property rights.
Uploading malicious files, introducing malware, phishing, sending spam or abusing the feedback/support tools.
Bypassing authentication, rate limits or access controls.
Scanning for vulnerabilities, probing private endpoints or testing security without prior written permission.
Automated scraping, bulk account creation, resale of access or traffic that disrupts the service or abuses routing, maps, weather, voice or other provider quotas without our permission.
Misrepresenting generated estimates as certified compliance records, guaranteed arrival times or proof that a truck, load or route is safe.

Ordinary use of RoadPlan’s own monitoring, downloads, navigation and other provided features is permitted. Third-party services remain subject to their terms, including the HERE service terms.

Enforcement and review

We may investigate misuse, restrict requests, remove submitted material or suspend/terminate access to protect drivers, other users, providers and the service. Serious safety or security concerns may require immediate action. Where appropriate, we will explain the reason and allow you to ask for review. The Terms of use and applicable legal rights still apply.

Report a concern or appeal

Email matt@roadplan.app with relevant details and your account email, if applicable. For a suspected security problem, provide enough information to reproduce it safely; do not access or copy other users’ data. For an immediate road emergency, contact emergency services rather than RoadPlan support.

Policy changes

We may revise this policy as the service changes. The effective date above identifies the current version. This policy forms part of the Terms of use. Questions: RoadPlan Media, LLC, matt@roadplan.app.